zben7 Terms & Conditions

zben7 is an online entertainment and betting platform operated for users in Bangladesh. These Terms and our Privacy Policy together form the complete agreement governing use of the platform. We reserve the right to modify these Terms at any time, and the version published on the site after any change will be the applicable version.

The platform operates with SSL encryption and follows fair play guidelines. Our goal is to ensure a safe and reliable environment for players in Bangladesh.

To open an account and use zben7 services, you must meet the following eligibility requirements:

• You must be at least 21 years of age (for users aged 21 and above only).
• You must create an account in your own identity — not on behalf of someone else or using false information.
• Each person may operate only one account.
• You must be eligible to use this type of service under applicable local law.

We may request documents to verify age. If it is found that an account is being operated by a minor, that account will be suspended immediately and applicable rules will be followed regarding the return of any deposited funds.

When creating an account, you must provide accurate and complete information. You are solely responsible for maintaining the confidentiality of your username, password, and all account-related details.

3.1 Account Security

• Do not share your login credentials with anyone.
• Use a strong and unique password.
• If you suspect unauthorized access, contact us immediately.
• zben7 will not be held responsible for any loss resulting from someone else accessing your account.

3.2 Account Verification

In the interest of security and fraud prevention, we may request documents to verify your identity, age, or payment method at any time. Failure to submit the required documents may delay or suspend the withdrawal process.

The following rules apply to completing transactions on zben7:

4.1 Supported Payment Methods

We currently support deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). No other methods will be accepted.

4.2 Minimum Limits

4.3 Withdrawal Conditions

• Account verification must be completed before requesting a withdrawal.
• Withdrawals may only be made to the same payment method used for the deposit.
• Funds earned from a bonus cannot be withdrawn until the relevant wagering requirements have been met.
• If fraud is suspected, we may place the withdrawal on hold and conduct an investigation.

zben7 offers various bonuses and promotional offers from time to time. These bonuses are subject to specific conditions.

5.1 Welcome Bonus

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x (on the bonus amount only). Example: receiving a ৳1,500 bonus means you must wager ৳1,500 × 25 = ৳37,500 before winnings from the bonus can be withdrawn.

5.3 General Bonus Rules

• A bonus applies once only and is non-transferable.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Attempting to claim bonuses using multiple accounts will result in both accounts being cancelled.
• We reserve the right to forfeit bonuses in cases of bonus abuse.
• Each specific offer may have its own separate conditions — please read them accordingly.

zben7 offers various entertainment categories including casino games, slots, live dealer, and sports betting. The applicable rules for each category are outlined below:

6.1 General Gaming Rules

• All games are operated through fair and transparent Random Number Generator (RNG) technology.
• If a technical error occurs in the outcome of any game, the bet for that round will be voided and the staked amount will be returned.
• Once a bet amount is confirmed, it cannot be changed.
• zben7 will not be liable for any loss caused by internet connectivity issues.

6.2 Sports Betting

When placing bets in the sports betting section, you must ensure that the result of the relevant event has not yet been announced. Bets on events that have already concluded will not be accepted, and if accepted, will be considered void.

The following activities are strictly prohibited on zben7. Violations may result in account cancellation and forfeiture of funds:

• Operating an account using a false identity or false information.
• One person operating multiple accounts.
• Abusing the bonus system or attempting to meet bonus conditions through coordinated betting.
• Attempting to manipulate the system through hacking, malware, or any other technical interference.
• Using the platform for money laundering purposes.
• Harassing or behaving inappropriately toward other users.
• Using third-party software or bots to place automated bets.

zben7 operates a five-tier VIP program for active members: Bronze, Silver, Gold, Platinum, and Diamond. Each tier includes a weekly cashback benefit — starting from Bronze up to a maximum weekly cashback of 1.0% at the Diamond level.

Advancement in VIP tiers is determined based on regular play. We reserve the right to modify the VIP program terms as needed, and members will be notified in advance of any changes.

zben7 is committed to responsible gambling. We believe gaming is for entertainment — not for financial gain.

• You can contact us to temporarily suspend your account for a specified period.
• If you apply for permanent self-exclusion, we will permanently deactivate your account.
• If you feel that gaming is having a negative impact on your life, please contact us for support.

Visit our Responsible Gaming page to learn more.

Keeping your personal information secure is our priority. We use SSL encryption technology to protect your data. Full details of how your information is collected, used, and stored can be found in our Privacy Policy.

Your personal information is not sold or transferred to third parties, however information may be provided in accordance with applicable law in response to legitimate requests from law enforcement authorities.

All content used on the zben7 website — logos, designs, graphics, text, software, and code — is protected under our intellectual property rights. Reproduction, distribution, or commercial use of these without our prior written permission is prohibited.

zben7 will not be liable in the following circumstances:

• Disruption to gameplay due to internet disconnection or technical issues.
• Loss caused by a fault in the services of a third-party provider (game developer, payment gateway).
• Cases of unauthorized access where the user's own negligence is a factor.
• Any issues arising from incorrect information provided by the user.

We always strive for a prompt and fair resolution of any issues, and our support team is ready to assist at all times.

We may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to respond to an account verification request.
• At the user's own request.

Upon account closure, all valid balances (excluding bonuses) will be returned, after any ongoing investigation has been completed.

If a dispute arises, please contact our customer support team first — we will endeavor to resolve all complaints as quickly and fairly as possible. After a complaint is submitted, our team will review it and contact you directly.

If a resolution cannot be reached through the customer support team, an alternative dispute resolution process will be followed with the agreement of both parties.

zben7 reserves the right to partially or fully modify these Terms at any time. For significant changes, advance notice will be provided via the registered email address or through a notice on the site. Continued use of the site after any changes will be considered acceptance of the updated Terms.

If you have any questions about these Terms or wish to clarify any matter, please contact our 24/7 support team: