A culture of responsible and safe gaming at zben7
Stay in control while having fun — zben7 is committed to helping you play as a safe, informed, and responsible player.
Know your limits, stay in control
Online betting and casino games are a form of entertainment — but like any entertainment, they have their limits. zben7 believes that gaming is truly enjoyable only when a player plays mindfully and within a set budget. Our platform has multiple tools and measures to protect you, which you can use at any time.
Responsible gaming is not just about controlling yourself — it means ensuring a healthy environment for your family and the people close to you as well. zben7 is always by your side, not only for entertainment, but for your overall wellbeing too.
Important reminders
- Only those aged 21 or above may open an account and play at zben7.
- Never think of betting as a source of income — it is entertainment only.
- Never bet with borrowed money or funds meant for essential expenses.
- Do not chase losses by placing more bets to try to win back what you have lost.
- If you feel you have a problem, contact our support team right away.
zben7's safety tools for you
Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it can be lowered at any time; increasing it is subject to a waiting period, which protects you from making large deposits on impulse.
Time-Out Break
If you feel you need a break, use the time-out feature. Your account can be temporarily closed for anywhere from one day up to six weeks. During the break, no login or betting will be possible.
Self-Exclusion
For longer-term protection, choose self-exclusion. You can apply to have your account completely closed for anywhere from six months up to five years. No promotional emails will be sent during this period either.
Bet Limits
Decide in advance how much you will bet per session or over a set period. This helps you play within your budget and protects you from sudden large losses.
24/7 Support
For any questions or concerns about responsible gaming, contact us via live chat or email. zben7's support team is available around the clock in both Bengali and English.
Protection for Minors
zben7 has a strict age verification system. No one under the age of 21 can register. If there are children in your home, please use parental control software on your devices.
Warning signs of problem gaming
Consider whether any of the following apply to you. These can be early signs of problem gambling:
- You feel a repeated urge to bet in order to win back money you have lost.
- You are spending more than your budget and feeling regret afterwards.
- You are neglecting family or work while gaming.
- You are betting with borrowed money or by drawing on your savings.
- You are hiding your gaming or lying about it.
- You are gaming to relieve excitement or escape stress.
- Your repeated attempts to stop gaming have failed.
Do not hesitate to seek help
Recognising any of the above signs in yourself is not a sign of weakness — it is a sign of awareness. You can take action right now:
Take a temporary break
Use the time-out feature to put a temporary pause on your account. It will give you time to reflect.
Talk to us
Reach out on zben7's live chat. Our trained team will assist you with complete confidentiality.
Tell someone close to you
Let a family member or a trusted friend know. Seeking support is far more effective than facing it alone.
How self-exclusion works — step by step
Choose a duration
Pick the period that suits you: six months, one year, two years, or five years.
Account closed
Your account will be locked for the chosen period. No promotions or emails will be sent either.
Reactivation
Once the period ends, your account can be reopened by completing a verification process through the support team.
What to know about deposit limits
The minimum deposit amount at zben7 is ৳500. You can set a limit lower than this if you wish. Lowering a limit takes effect immediately, but increasing one is subject to a review period — this is intentional, to protect you from impulsive decisions. Each limit (daily/weekly/monthly) can be set independently.
zben7 is committed to protecting families and children
For those aged 21 and above only
zben7 is an age-verified platform for citizens of Bangladesh. A national identity card or passport is verified at the time of registration to confirm age. If anyone under 21 attempts to create an account, it will be automatically rejected.
If you have young children or teenagers at home, we recommend taking the following steps:
- Install parental control software on your computer or mobile device.
- Never type your zben7 password in front of others.
- Make a habit of not saving passwords in your browser.
- Always log out when you are done.
Contact us
Our support team is always ready for any questions about responsible gaming, deposit limits, time-out, or self-exclusion requests. No concern is too small — we are committed to listening and helping.
Live Chat Support
zben7's live chat is available 24 hours a day, 7 days a week. Our trained support team can respond directly to any concern you have, in both Bengali and English. Click the chat icon on the site to start a session.
Email Support
For written requests regarding self-exclusion or limit changes, contact us by email: [email protected] — our team will process your request promptly.
Questions about responsible gaming
Play safe, play happy
Enjoy your favorite games at zben7 — from cricket betting to slots. Browse our FAQ or contact support for any questions.