Protecting Your Information Is Our Responsibility

This Privacy Policy ("Policy") is issued by the zben7 platform ("we", "our", or "zben7"). It describes how your personal information is collected, processed, stored, and protected. This Policy applies to you when you use our website https://zben7.lat, create an account, or use any of our services.

By continuing to use our platform, you acknowledge and accept the terms of this Policy. If you disagree with any term, please stop using our site and contact us for assistance.

This Policy may be updated at any time. The date of the latest revision will be noted on this page, and you will be notified via your registered email for any significant changes.

zben7 collects only the information necessary for the proper operation of our services. We may collect the following types of information:

2.1 Personal Identification Information

• Full name and username
• Email address
• Mobile number
• Date of birth (for age verification — minimum age of 21 is mandatory)
• National ID or passport number (during the identity verification process)
• Address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (used only to process transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device type
• Browser and operating system information
• Login time and location (for security purposes)
• Cookie and session data
• Time spent on site and usage patterns

2.4 Communication Information

• Messages sent via customer service chat or email
• Details of complaints and requests

zben7 uses your information for the following legitimate purposes:

3.1 Service Delivery & Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Managing bonuses and promotional offers
• Keeping VIP programme information up to date

3.2 Security & Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Conducting necessary checks to prevent money laundering and fraud
• Verifying user age (for users aged 21 and above only)

3.3 Service Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues on the platform
• Planning new features and services

3.4 Communication

• Responding to customer service requests
• Sending important account-related notifications
• Sending promotional information with your consent

zben7 uses cookies in your browser. Cookies are small text files stored on your device that help us improve our services.

4.1 Types of Cookies

• Essential Cookies: Required to keep your session active and for the basic functionality of the site. The platform cannot be used without these.
• Functionality Cookies: Help remember your preferences and settings.
• Analytical Cookies: Help us understand how the site is used so we can improve our services.

4.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect some important features of the site.

zben7 never sells your personal information. However, information may be shared with specific third parties in the limited circumstances below:

5.1 Service Providers

Trusted third parties may be used for payment processing, identity verification, and technical support. These parties may only use the information for the purpose of providing the defined service and operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed in response to lawful requests from government authorities or regulatory bodies under applicable laws of Bangladesh.

5.3 Fraud Prevention

Limited information may be shared with industry-recognised security organisations to detect and prevent fraudulent activity.

zben7 has implemented industry-standard technical and administrative measures to ensure the security of your personal information.

6.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transmissions are secured
• Sensitive data stored with AES-256 encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-Factor Authentication option

6.2 Administrative Security

• Only authorised staff can access personal information
• All staff are trained on data protection
• All data access logs are stored and monitored

Even so, no internet-based system can guarantee complete security. We take every precaution and are prepared to respond quickly to any security incident.

zben7 retains your information only for as long as necessary. We consider the following when determining the retention period:

• The duration your account remains active
• The need to meet legal and regulatory obligations
• The possibility of disputes or legal claims

Even after an account is closed, certain information may be retained to meet legal requirements. Once this period ends, the information is securely deleted or anonymised.

As a zben7 user, you have the following rights regarding your own information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a copy of your personal information.

8.2 Right to Rectification

If any of your information is incorrect, you can request a correction. Some information can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances, you can request that your account and associated information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You can object to the use of your information for marketing purposes. Promotional communications will be stopped upon receiving this request.

8.5 Right to Data Portability

You can request a copy of your information in a structured, commonly used format.

zben7 strictly provides services only to individuals aged 21 and above. We do not knowingly collect personal information from any minor.

Age verification is mandatory during the account creation process. If we become aware that a minor has created an account, that account will be immediately closed and the associated information will be deleted.

A note for parents: if your child has accidentally created an account, please contact our support team immediately.

Our servers and service providers may be located in various countries. Your information may be transferred to these countries.

For international data transfers, we ensure that:

• Adequate data protection measures are in place in the recipient country
• A data protection agreement has been executed with the third party
• Data transfers are governed by the terms and conditions of this policy

zben7 reserves the right to update this privacy policy at any time due to business needs, legal changes, or technological developments.

For significant changes, we will:

• Update the "Last Updated" date on this page
• Send a notification to your registered email
• Display a notice on the site if necessary

If you continue using the platform after changes are made, you will be considered to have accepted the revised policy.